Request housing support
Greenfield Borough Council provides housing support and advice for residents who need help with housing issues, including homelessness, repairs, and tenancy support.
Homelessness help
If you are homeless or at risk of becoming homeless, we have a legal duty to help you. Contact our Housing Options team as soon as possible:
- Phone: 01234 567 894
- Email: [email protected]
- In person: Greenfield Council House, High Street, Greenfield, GF1 2AB (Monday to Friday, 9am to 5pm)
Housing repairs
If you are a council tenant, report repairs online or by phone. We categorise repairs as:
- Emergency repairs — Fixed within 24 hours (e.g., burst pipes, gas leaks)
- Urgent repairs — Fixed within 5 working days (e.g., broken windows, roof leaks)
- Standard repairs — Fixed within 20 working days (e.g., decorating, minor fixes)
Housing advice
Our housing advice team can help with:
- Private tenancy rights and responsibilities
- Deposit protection and disputes
- Noticing periods and evictions
- Energy efficiency and fuel poverty
- Disabled adaptations and housing needs assessments
Social housing
To apply for social housing, you must be on the Greenfield Borough Council housing register. Applications are assessed based on need, local connection, and urgency.
Contact us
For housing support, contact our Housing team on 01234 567 894 or email [email protected].